Privacy Policy

Last updated: November 21, 2025

Introduction

Elna Health, S.L. ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Elna mobile and web application (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

• "Application": The Elna mobile and web application provided by Elna.
• "Company": Refers to Elna, with its principal office in Barcelona, Spain.
• "Cookies": Small files placed on your device that collect browsing data.
• "Device": Any device used to access the Service, such as a computer, cellphone, or tablet.
• "Personal Data": Any information relating to an identified or identifiable individual.
• "Service": The Elna application and associated services.
• "Service Provider": Third-party companies or individuals that assist in providing the Service.
• "Usage Data": Data collected automatically, such as IP addresses, browser type, and pages visited.
• "You": The individual or entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

1. Personal Data While using our Service, we may ask you to provide personally identifiable information, such as:

   • Email address
   • First and last name
   • Professional details (e.g., medical specialty, institution)

2. Usage Data Usage Data is collected automatically and may include:

   • Device information (e.g., IP address, browser type, device ID)
   • Time spent on the Service
   • Queries data

3. Tracking Technologies and Cookies We use Cookies and similar technologies to track activity on our Service and improve user experience. These include:

   • Session Cookies: Essential for providing the Service.
   • Persistent Cookies: Remember your preferences and login details.

Use of Your Personal Data

We use your Personal Data to:

• Provide and maintain the Service.
• Manage your account and registration.
• Improve and personalize your experience.
• Comply with legal obligations.
• Conduct research and clinical validation (anonymized and aggregated).
• Communicate updates, promotions, or security alerts.

Sharing Your Personal Data

We may share your data in the following situations:

• With Service Providers: To monitor and analyze Service usage.
• For Business Transfers: In connection with mergers, acquisitions, or asset sales.
• With Your Consent: For any other purpose with your explicit permission.

We do not sell your Personal Data.

Retention of Your Personal Data

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes.

Security of Your Personal Data

We prioritize the security of your data but acknowledge that no method of transmission over the internet is 100% secure. We use commercially acceptable means to protect your data.

Your Privacy Rights

• Access and Update: You may access, update, or delete your Personal Data by logging into your account or contacting us at hello@elna.health.
• Opt-Out: You can opt out of marketing communications at any time.
• Data Portability: You may request a copy of your data in a structured format.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect data from children under 18.

Links to Other Websites

Our Service may contain links to third-party sites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this Policy periodically. We will notify you of significant changes via email or a notice on our Service.

Contact Us

If you have questions about this Privacy Policy, contact us at: Email: hello@elna.health Address: C/Sagunt 102, baixos, 08014 Barcelona, Spain.